If your order was refunded, please check what type of reimbursement you have received:
- refund via the payment method used
If you can confirm that the refund has not been added, please contact our Customer Service via creating a ticket by e-mailing us at Support@pcgameskey.com
Refund via the payment method used
If you have received a refund via the payment method used, the money should be visible on your account within 5 business days since you got a confirmation from our Customer Service.